diversified lifestyle services

 
 


Virtual Office Support


We offer virtual office support in an a la carte format.  Individuals and companies can select support based upon their specific needs. The following options are available:


Virtual Office Receptionist


Answer telephone calls and takes messages or forward calls

Schedule and confirm appointments and maintain event calendars

Enter customer data and send correspondence


Virtual Office Receptionist and Insurance Representative


Answer telephone calls and take messages or forward calls

Schedule and confirm appointments and maintain event calendars

Enter customer data and send correspondence

Pre Verification of insurance

Ensures insurance coverage by phone

Resolves any insurance related issues


Virtual Office Support Representative

(Receptionist, Insurance Verification, Billing Representative)


Answer telephone calls and take messages or forward calls

Schedule and confirm appointments and maintain event calendars

Enter customer data and send correspondence

Pre Verification of insurance

Ensures insurance coverage by phone

Resolves any insurance related issues

Process Insurance Claims

Follow up on claim processing

Manage all aspects of overdue accounts (sending collections letters, contacting clients, setting up payment arrangements, collecting past due balances)


Services can be contracted for standard 8 hr day and half days


After Hours/Weekend Answering Service

Answer office line

Contact therapist if needed


Contact us at (301) 804-8279 or email us at virtualoffice@diversifiedlifestyleservices.com for pricing and availability.